If you are having trouble finding the right driver, stop searching and fix driver problems faster with the Automatic Driver Update Utility. Visit our Driver Support Page for helpful step-by-step videos Install Drivers Automatically In most cases, you will need to reboot your computer in order for the driver update to take effect. Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.Ĭlick the Update Driver button and follow the instructions. In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose "All Apps" -> swipe or scroll right and choose "Control Panel" (under Windows System section) -> Hardware and Sound -> Device Manager In strong>Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager It allows you to see all of the devices recognized by your system, and the drivers associated with them. To install a driver in Windows, you will need to use a built-in utility called Device Manager. Troubleshooting:I have tried uninstalling and reinstalling the Lexmark drivers, troubleshooting the device, and restarting the computer, but nothing has worked.Once you download your new driver, then you need to install it. Using Windows Fax and Scan, clicking "New Scan" causes a window to pop up stating "Could not complete scan" I tried to start the scan from the Pro715, but the Pro715 screen said "failed to initiate scan" In Windows Scan it says "To get started, connect a scanner" even though the Pro715 is on and connected by USB. I click that button and am brought to Windows Scan I select the Scanner, and a button "Open scanner" appears. Under Manage your device there is a dropdown menu which contains 2 devices: Lexmark Pro710 Series, and Scanner: Lexmark Pro710 Series Within Printers and Scanners I click on my Pro715, then click Manage. Here is a detailed report of what happens on my Windows 10 computer: Everything works on my Windows 7 computer. With Windows 10, I have been unable to use the scan functionality of my Lexmark Pro715 using a USB cable (have not tried wireless).
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